tkastudio Posted April 27, 2021 Share Posted April 27, 2021 I got a new laptop this time a PC with windows home 20H2, everything updated. Both FZ and VRay & license server installed as per instructions. I checked extension manager and its there but there is no palettes available. Quote Link to comment Share on other sites More sharing options...
Justin Montoya Posted April 27, 2021 Share Posted April 27, 2021 Been there, try to restart the computer. Did that fix it? Reset the FormZ workspace to default. Fix it? If none of that works, try reinstalling VRay, make sure you are on an Administrator account. Did that fix it? Quote Link to comment Share on other sites More sharing options...
tkastudio Posted April 27, 2021 Author Share Posted April 27, 2021 unfortunately this didn't help, I know on OSX there sometimes is an issue with permissions but I know very little about windows. Quote Link to comment Share on other sites More sharing options...
santa Posted April 27, 2021 Share Posted April 27, 2021 Did you run the installer as an administrator? Simply being in an administrator account will not necessarily do so. I also found this: https://docs.chaosgroup.com/m/mobile.action#page/60883257 Quote Link to comment Share on other sites More sharing options...
Justin Montoya Posted April 27, 2021 Share Posted April 27, 2021 Strange. So your VRAY is installed but you can't find the V-Ray palettes under the Palettes menu? As always, you can simply email support at FormZ.com for these sort of problems too. This forum is more of a user supported forum these days. Quote Link to comment Share on other sites More sharing options...
tkastudio Posted April 27, 2021 Author Share Posted April 27, 2021 I did install it as an administrator, but the Licencing doesn't seem to be the issue, I had it a while back on Mac because of testing beta things got confused, this time its the FZ extension that doesn't seem to work, it shows properly in the extension manager but thats it. Quote Link to comment Share on other sites More sharing options...
Justin Montoya Posted April 27, 2021 Share Posted April 27, 2021 (edited) My guess is it installed in the old plugin directory. This changed in v9 yet our VRay plugin is still old v8. I have had to relink mine but I figured it was just because of beta testing. Using Windows file explorer go to 😄C > Program Files > formZ 9 > formZ 9.1 Pro > Plugins Do you have a V-Ray for FormZ folder there? Edited April 27, 2021 by Justin Montoya Silly smile auto correct Quote Link to comment Share on other sites More sharing options...
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