Kimdo Posted September 7, 2015 Share Posted September 7, 2015 We have purchased 3 set of FormZ Pro 8 recently. We find the interface is abnormal in two Mac workstations, only one is correctly display. May I know how to fix it please? Under the "View" menu, there are no default view angles and the "Front (-ZX)" is wrongly display. There is not "Command -" for selecting and a triangle icon is next to "Front". We have reinstalled the Mac workstation, but the interface is the same (wrongly display again). Please help. Link to comment Share on other sites More sharing options...
rob Posted September 7, 2015 Share Posted September 7, 2015 Quit, go to Finder: Go Menu, hold down Option, choose Library: Preferences -- and rename autodessys? Link to comment Share on other sites More sharing options...
Kimdo Posted September 8, 2015 Author Share Posted September 8, 2015 Thanks Rob. It is the same after rename autodessys. :-( Link to comment Share on other sites More sharing options...
Kimdo Posted September 8, 2015 Author Share Posted September 8, 2015 Hi Rob. The problem was fixed. It is due to the lanuage setting of the MAC OS. I guess it is a bug. While OS is running in English language, everything is ok. However, the wrongly display will occur if OS is running in Chinese language. Link to comment Share on other sites More sharing options...
Tech Posted September 8, 2015 Share Posted September 8, 2015 Hi Kimdo, Thanks for your report, we will get this corrected for the future. Link to comment Share on other sites More sharing options...
Kimdo Posted September 16, 2015 Author Share Posted September 16, 2015 I hope the problem can be fixed very soon. The interface of FormZ 8 which running in Chinese OS is a bit different and odd. Besides, we can't change to English OS beacuse it will affect the adobe software like AI, Photoshop and InDesign. Please let us know when can this error be fixed. Thanks a lot. Link to comment Share on other sites More sharing options...
rob Posted September 16, 2015 Share Posted September 16, 2015 Is it only the View Menu? Link to comment Share on other sites More sharing options...
Kimdo Posted September 16, 2015 Author Share Posted September 16, 2015 Is it only the View Menu? I am using English OS now, while my colleagues are using Chinese OS. I don't know if there are any other differents. The View Menu is absoluely a big problem. Link to comment Share on other sites More sharing options...
Tech Posted September 16, 2015 Share Posted September 16, 2015 Hi Kimdo, It looks like this is an Apple OS X problem, and we are working with them to get it resolved... As far as we can tell this is only affecting the View Menu for some reason, but if you notice any other differences, please let us know. Link to comment Share on other sites More sharing options...
Kimdo Posted September 19, 2015 Author Share Posted September 19, 2015 Hi Kimdo, It looks like this is an Apple OS X problem, and we are working with them to get it resolved... As far as we can tell this is only affecting the View Menu for some reason, but if you notice any other differences, please let us know. Thanks a lot. I hope the Apple OS X problem can be solved soon. Link to comment Share on other sites More sharing options...
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