Tech

Sorry this is a typo on the web page. The installer will install the latest version. Thanks for bringing this to out attention!

yes I am aware of that ... except that in this case I did not receive a response ...  ok covid etc ... except that if i swing a big rant on the forum the answer falls direct pity to have to arrive there once again and this was said clearly and not that by me if autodessys manages to integrate that our community is benevolent and that it is necessary to listen to it... so it will We answered you on Apr 27 (@13:08 EST) via email and you even quoted these responses in your recent posts, but we did not receive an email response back you except for the recent forum posts. Your recent posts include a lot more detail about the issues that you were encountering. Thank you for the additional information. We are investigating these and will get back to you shortly. Please use email for technical support issues as this is the best and fastest method to communicate with the support team.

This already was fixed!!!! See post prior to your post.

We determined that this can happen on some Windows systems without Python installed. We have updated the installer with a new app that handles this condition properly. Please download and re-install or you can install python 2.7 from here: https://www.python.org/downloads/release/python-2718/

This script is now available in v9.0.4 (separate_objects_by_color.py).

You emailed this same list to the support team and we answered you on Apr 27 (@13:08 EST) via email. In our answer we detailed what has been fixed and asked for clarification on a few of the issues. We have not received a response from you to our email. ZTEK thank you for your detailed response which is in essence is the same as our emailed response to the questions.

formZ v9.0.4 is now available. Select "Check for update" from the Help menu to be directed to the download page or use the link in the email you previously received with your v9 installer codes. form•Z v9.0.4 (#A12A) Highlights New stuff “Dynamic” is a new option in the Extend Segment tool options. When selected, the extension is made dynamically using the projection of the cursor position onto the tangent from the end of the object. General Components with Flat/Cubic/Spherical decal controls now render properly in RenderZone. Save a Copy as to v8.x now works properly for files with embedded components. The objects palette is now updated properly after Components are exploded. Changing the name of a view or layer to an existing name, no longer leads to repeated messages about the duplicate name. The fillet tool is applied to the selected point for certain objects. Import from Drafting now groups the imported objects properly. Exiting the Cone of Vision, no longer disturbs the palettes under certain conditions. Certain Sub-d tools no longer automatically apply unintended symmetry Draft/Layout Frames are now properly updated when the linked Model file is changed. The title blocks folder is selected by default when choosing a title block. The offset outline tool now works properly on closed shapes. The Image and Image fit tools now track the cursor properly when placing images. Python scripting Python scripts now work properly on some Windows 10 machines that previously did not recognize Python. A new method (material) has been added to the “face” object to retrieve the material assigned to the face (face.material). The “object” method getLocalOrigin()now returns the proper value fz.pickList() now returns a valid empty list when nothing is picked. fz.viewList(), fz.materialList() and fz.lightList() now returns a valid empty list when the project does not contain any of the respective entities. fz.revolve() angle parameter now works properly. Object methods edgeCount(), edge(), edgeList() now work as expected. A number of sample scripts have been updated.

Surface solids are an oxymoron! They are topologically a solid but as they have no geometric volume, they give many modeling operations fits. Surface solids served a purpose at a time when computing resources were limited and they could be used as a proxy for a wall or shelled surface. We dropped these with v7 as the effort to make special exceptions for surface solids in tools and export formats going forward out weighed their usefulness in todays computing environment. Surface solids should be cleaned and separated if they are encountered during import. setz if you have and example of these slipping through please email the details to us (support@formz.com)

Sorry if you feel that way. We recognize that you have given a lot of good feedback over the years and if something was missed its unintentional. In 2018 we deployed a professional CRM system to manage tech support emails to make sure nothing gets missed. This system assigns each new email a ticket number that allows for us to track the back and forth communication on requests for assistance and reported issues. Shortly after you submit an email you will get an confirmation email that contains the ticket number for your reference. We checked the system and found all of the tickets that you had initiated since we started using this system have been answered and closed. We will need a bit more time to look through older emails to determine what was missed. Please continue to give constructive feedback as it is important for us to hear the the things that we can do better.

Richard, We have reached out to you via email to investigate this issue.

Bo, We have seen this on certain combinations of graphics cards and machines. What machine and OS X version are you using?

We can not find any emails from you in our support system regarding this issue (but sometimes correlating forum names to email addresses is not always easy). You seem to be experiencing a problem that no other user has encountered. Please contact us via email (support@formz.com) so we can properly diagnose the issue.

Hugo, We have not been able to reproduce the issue you are describing regarding the dimensions or 2D graphics moving. Can you please send a file to us (support@formz.com) that exhibits the problem so we can investigate? We are working on the update speed for layout. from. v9.0.3 actually had some improvements, but we are working on more!

This is simply not true. Many of the issues that you reported have been addressed. Most of the other issues we could not reproduce. Sorry it took longer than normal to answer your email but please understand that we are all working in less than ideal circumstances these days! You did receive a response today.

Chris, This is working properly as far as we can tell. See video from 9.0.3.... 903_window.mov