Steve_S Posted December 7, 2020 Share Posted December 7, 2020 formZ 9 Pro - Licensed Version - Unable To Open After Installation. Message: The Number Of Computers Running With This Serial Number Has Exceeded The Number Of Licenses. I do have another computer running the Mac version of this version of formZ 9 Pro (which I do not have access to at this time. Is it possible to release the Mac license through an online account to allow the Windows version of formZ 9 Pro to run? I look forward to hearing from you soon. Thank you in advance. Quote Link to comment Share on other sites More sharing options...
snow Posted December 7, 2020 Share Posted December 7, 2020 at the moment users do not have the ability to release licenses, ADS does it manually on their end. send support an email and they should be able to help you. Quote Link to comment Share on other sites More sharing options...
Steve_S Posted December 7, 2020 Author Share Posted December 7, 2020 Thank you for your response, snow. I have contacted technical support but the code that I received for registration yields the following error message: There is an error in the response code entered Quote Link to comment Share on other sites More sharing options...
Steve_S Posted December 7, 2020 Author Share Posted December 7, 2020 Despite the puzzling error message, the software eventually resolved the issue. My copy of formZ 9 Pro is now officially registered on my Windows system. Thank you for your attention to this matter. Quote Link to comment Share on other sites More sharing options...
Smarttec Posted January 6, 2021 Share Posted January 6, 2021 On 12/8/2020 at 5:54 AM, Steve_S said: formZ 9 Pro - Licensed Version - Unable To Open After Installation. Message: The Number Of Computers Running With This Serial Number Has Exceeded The Number Of Licenses. I do have another computer running the Mac version of this version of formZ 9 Pro (which I do not have access to at this time. Is it possible to release the Mac license through an online account to allow the Windows version of formZ 9 Pro to run? I look forward to hearing from you soon. Thank you in advance. Send them your serial number and ask them reset your license. Quote Link to comment Share on other sites More sharing options...
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