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Student license files won't open


HenriqueLobo

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I did know files originated with the trial version would only open on the computer that created them. Knowing that, I didn't start a project until I got my registration code, a few days back. After completing my project I had to transfer the file to another computer and that's when I stumbled upon a problem, the file won't load my project, it shows a blank canvas. This has happened on every computer I tried to open it. Could it be a Mac/Windows compatibility thing?

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Hi Henrique,

 

Welcome to the forum.  There should not be any Mac / Windows issue with transferring files.  They should open across both platforms without issues.  If you are having any trouble, please send the FMZ and FZB files to support@formz.com so we can take a look and see what we can do to help.

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