a connection to the internet is required in order to register

[ktejlgaard 10]

No matter how I try to disable firewalls or use different internet connections, Wifi, cellular and ethernet Cable.
I get; "a connection to the internet is required in order to register" when I try to register the software, what is happening?

Edited August 22, 2020 by ktejlgaard

[¢hris £und 350]

You will be far better off emailing or calling in for ths issue.

[ktejlgaard 10]

Thank you Chris, did both, just to try all options

[ktejlgaard 10]

Anybody that had the same problem?
Installed on friday so no support yet, would really appreciate to be able to start working in version 9.

[AndyD 50]

Try to create a new file from splash screen before register...

Andrea

Edited August 24, 2020 by AndyD

[ktejlgaard 10]

Really hoped for that to work.
Created new file from splash screen, but it didnt help

[vva 20]

when I had a similar issue I got this advice from Brandon (Tech Support):

>>Hello,
It's possible it may be a permissions issue.

- Close form•Z
- In the Finder, navigate to Applications.
- Select the "formZ 9" folder.
- Select get Get Info from the File menu (or right click and select Get Info).
- In the info window, click the lock icon in the lower right to unlock the interface and type your password.
- Make sure that the Ownership of the folder which is usually the top line of permissions has your user name (indicated with “Me”) and the permissions  are set to Read and Write.
- Click on the gear at the bottom of the window and select "Apply To enclosed items” and select OK.
- Restart form•Z and try to register. <<

so try this and Good Luck

vva

 

[ktejlgaard 10]

Thank you so much for your help.
Received a code from support so got it working before I saw your reply.