AsOne Posted March 10, 2020 Share Posted March 10, 2020 Has anyone reverted to 8.6? I am finding v9 very buggy. In the past few days on Mac OS 10.14.5: 1. Key shortcuts stop working. I have to restart the program. Almost every 10 minutes 2. File tabs stopped working. 3. Input selection box in the inspector was no longer selectable. For the "walk" tool. 4. Esc key stopped working. 5. Numeric input stopped working. 6. Upon quitting with two tabs opened: it asked if I wanted to save the first file. I clicked yes. than nothing. I had to select quit again. Quote Link to comment Share on other sites More sharing options...
AsOne Posted March 10, 2020 Author Share Posted March 10, 2020 7. Snap options, View parameters, Sun position palettes won't open at all once closed. No fix. I just can't use them at all. Quote Link to comment Share on other sites More sharing options...
allanjl Posted March 10, 2020 Share Posted March 10, 2020 Wow. It seems V9 is much more stable than 8.6 on Windows for sure. I can work all day on it without a single crash. Have you trashed your autodessys folder? That solved initial bugs for me. Quote Link to comment Share on other sites More sharing options...
Andrew West Posted March 11, 2020 Share Posted March 11, 2020 Allan I assume you mean Trash the Autodessys Preference folder. Yes, that helps when things start to go south. For anyone who does not know its location on Windows it is : Drive C-Users-Computer Name-App Data-Roaming- Autodessys. Just throw it away and the program will rebuild it upon restart. This has been a go to fix for some time now but it really cleans things up. Quote Link to comment Share on other sites More sharing options...
AsOne Posted March 11, 2020 Author Share Posted March 11, 2020 Mac OS here. Maybe I should try a full reinstall. Rebuild my workspace - AGAIN! Quote Link to comment Share on other sites More sharing options...
AHDD Designer Posted March 11, 2020 Share Posted March 11, 2020 For my «real work» I have not yet switched to version 9, but still use version 8.6. There are just too many things that have not been cleaned up enough for me and the added value is not yet absolutely obvious to me. Quote Link to comment Share on other sites More sharing options...
Shibui Design Posted March 11, 2020 Share Posted March 11, 2020 1 hour ago, AHDD Designer said: For my «real work» I have not yet switched to version 9, but still use version 8.6. There are just too many things that have not been cleaned up enough for me and the added value is not yet absolutely obvious to me. I agree. The benefit of v9 does not outweigh the niggling problems therein. A big issue for me is file previews have gone away. Even reverting to v8.6, for some reason previews is not available since installing v9. This is a huge slowdown in productivity. Quote Link to comment Share on other sites More sharing options...
¢hris £und Posted March 11, 2020 Share Posted March 11, 2020 AsOne, Try creating a new user account, and running it there. graham_g 1 Quote Link to comment Share on other sites More sharing options...
Hugo Posted March 11, 2020 Share Posted March 11, 2020 (edited) Working with MacOs 10.15.3 and in the Modeller works 97% stable. Some issues I have anyway. But no crash. I had crashes with the Maxwell 5 plugin, but that problem is solved with Maxwell version 5.0.2.4 (FormZ v9 crashed at the moment you save.) Edited March 11, 2020 by Hugo Quote Link to comment Share on other sites More sharing options...
snow Posted March 12, 2020 Share Posted March 12, 2020 On 3/10/2020 at 7:23 PM, allanjl said: Have you trashed your autodessys folder? On 3/10/2020 at 8:31 PM, Andrew West said: I assume you mean Trash the Autodessys Preference folder No, it was right the first time. Trashing the Autodessys folder will solve all formZ problems 🤣 Quote Link to comment Share on other sites More sharing options...
Tech Posted March 12, 2020 Share Posted March 12, 2020 We are obviously concerned about these issues but have yet to reproduce the problems on any machine that we have tested with. Next time a problem happens like this can you please compress the "formZ 9.0 pro" folder from the autodessys preferences folder and email it to support@formz.com? Please include the details of your OS so we can try and reproduce the problems on a similar system. This is our highest priority at the moment. Please use support@formz.com to let us know about issues that you are encountering. We see email messages much faster than the forum and and we can properly track and follow up with you. Quote Link to comment Share on other sites More sharing options...
AsOne Posted March 13, 2020 Author Share Posted March 13, 2020 Deleted my preferences file. Restarted. Key shortcuts still not working. Floating palettes mentioned still won't open. Reverting to 8.6 officially until further notice. I will send my files to support. Mac OS 10.14.5 iMac Pro 2019, 8 core i9 Quote Link to comment Share on other sites More sharing options...
Alan Cooper Posted March 14, 2020 Share Posted March 14, 2020 14 hours ago, AsOne said: Deleted my preferences file. Restarted. Key shortcuts still not working. Floating palettes mentioned still won't open. Reverting to 8.6 officially until further notice. I will send my files to support. Mac OS 10.14.5 iMac Pro 2019, 8 core i9 Why on earth was beta testing so short? Seems like unfinished work in progress still. For the sake of the Autodessys company which I strongly want to see go from strength to strength, I do hope the most important priorities are being focussed upon. I was hoping all would be good for the usual Easter promotion, but not sure that will be very likely with that being less than a month away. Quote Link to comment Share on other sites More sharing options...
AsOne Posted March 14, 2020 Author Share Posted March 14, 2020 So far on 9.0.1.1 key shortcuts are working today. Yesterday I was still having issues. Floating palettes not expanding still an issue, but Autodessys has contacted me about it directly and hope to have a solution soon. Just to make sure there isn't operator error - there isn't a "turn key shortcuts off" key command correct??? I don't think there is, but want to make sure I'm not pressing something accidentally. Quote Link to comment Share on other sites More sharing options...
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