Maxwell plug in wont license properly and wont bring Maxwell render nor studio

[ariel]

Hi,

I am struggling for two weeks now with this issue and unfortunately the support on nextlimit site is exhausting...

I have installed maxwell studio and render and the formz plugin.

1. RLM wont start on startup automatically. no matter what i do, it just wont. i dont have any antivirus, or firewall or anything that can prevent it from starting, but it wont.

so i need to start it manually each time.

2. once i start it manually, the Studio and the Maxwell render app will start and show the license as registered. BUT form Z will ask me each time i run a render to re register. it pops up the Licenseactivator.exe and asks me to validate license each time i hit render. i chose the RLM and it shows me on the screen that it found the license and it is ok. BUT if i look at the RLM cmd window (which is open all the time in the background) i see a message saying:

7/21 22:45 (nextlimit) DENIED: (1) maxwell_bundle v4.0 to high-net@hn2763
07/21 22:45 (nextlimit)         License server does not support this product

and neither Studio, nor Maxwell render will open from the plug in.

 

if i use the Maxwell fire pallet, it will pop the license activator and ask me to validate license. one i will do that, it will say that the license is invalid and close, but will still let me use the maxwell fire pallet.

 

please i need help. i can not work !

 

Thanks

Edited July 21, 2019 by ariel

[Smarttec]

This seems strange - If you need to use the Floating license then this must be  new problem and I assume you're up to date with latest formZ plugin and latest Maxwell Render off your ePortal then it is problem as you say with the RLM server and that is definitely a Maxwell Support issue as it sounds the same in STUDIO as well. There is not enough info here to comment more... need versions OS - Is RLM Server running? What does RLM say?

https://support.nextlimit.com/display/maxwell4/RLM+License+Server

https://support.nextlimit.com/display/maxwell4/Installation+and+Licensing

and

[ariel]

Hi there,

Thanks for the reply and links. Problem was solved. the lic file was bad. nextlimit reset my license and i re-generated lic file and it works now.

Thanks

[Hugo]

The issue with license I have on a regular base. At the moment I have a support ticket running with Next Limit. The annoying thing here, I do not get any clue how it is organised so that I can solve the license problem by myself. 

The y explain and explain, but If I go to the localhost to stop the RLM server and start again, as they constantly telling me, nothing happens. Still no validation of my license.

I should think, organise this once and for all structural, for all users.

Anyway. Not happy with it.

[Hugo]

nobody else having Maxwell Render license issue's...

[setz]

I'm still running an old one, have it installed on multiple machines, only run one at a time.  I'm a little confused as to which flavor to order when I update to Maxwell 5.  I would like to be able to continue to use in this (multiple installs) manner.  Not having licensing issues is essential, hopefully the new version will have them resolved.

[Smarttec]

On 12/28/2019 at 1:14 PM, setz said:

I'm still running an old one, have it installed on multiple machines, only run one at a time.  I'm a little confused as to which flavor to order when I update to Maxwell 5.  I would like to be able to continue to use in this (multiple installs) manner.  Not having licensing issues is essential, hopefully the new version will have them resolved.

Maxwell 5 for formZ is still not released but Maxwell 5 STUDIO is available. Each version is an individual license that must be bought separately - to multi install you will need to get the Floating license and have running license server.