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License Maxwell 3 trouble

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Hi Pylon,


I tried to reinstall Suite, the plug-in, delete old .lic file, restart computer and formZ; the problem is that licence activator recognizer my 3 licence but indicate at licence number "Uncounted".


Some time ago I had install the plug-in and try it with fire but not with maxwell app; Sunday I need a render and when launch the render compare the error message.


I request a help ticket to next limit gateway portal but I have not yet a response.



Edited by Andy

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is this issue still unfixed? i am also trying to use plugin and cannot get it licensed. what was the trick to make it running again? i need an urgent solution, thank you. markus

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