mali121 Posted April 30, 2016 Share Posted April 30, 2016 Hi I would love some advice , in the past Ive done this successfully , adding underlays however as soon as i add new in the customer reference plane to get the custom reference parameter to add an underlay image , as soon as i click add new; my formz pro se crashes every time now. sos, thanks Link to comment Share on other sites More sharing options...
Tech Posted May 1, 2016 Share Posted May 1, 2016 Hi Mali, Sorry you are having trouble. Which operating system are you using, and are you using any third party plugins? If you are, does temporarily disabling these solve the problem? Or if not, if you download a clean installation from here: www.formz.com;/update and follow the directions on that page, does that fix it for you? Link to comment Share on other sites More sharing options...
setz Posted May 2, 2016 Share Posted May 2, 2016 I'm having similar issues. In the Custom Reference Plane Palette and clicking on the plus or in the blank area brings up a new Ref Plane with the name field highlighted. Hit Enter or select another reference plane and FZ crashes. OSX 10.9.5 no plugins installed fresh prefs folder Using the Define Reference Plane tool works fine and adds new plane to the palette, no crash. Link to comment Share on other sites More sharing options...
Tech Posted May 3, 2016 Share Posted May 3, 2016 Hi Setz (& Mali), Thanks for the additional info. So just clicking the green + icon in Custom Reference Planes Palette crashes? And if so, if you right click and choose New Plane, does that also crash for you? Link to comment Share on other sites More sharing options...
Tech Posted May 3, 2016 Share Posted May 3, 2016 Hi Setz & Mali, We have found a computer where we can reproduce this, so we now have what we need to get it corrected. Thanks for bringing this to our attention, we will get this addressed ASAP. Link to comment Share on other sites More sharing options...
AC1000 Posted July 2, 2016 Share Posted July 2, 2016 Hi I have same problem. I sent crash report also. Link to comment Share on other sites More sharing options...
Tech Posted July 5, 2016 Share Posted July 5, 2016 Hi AC, Yes, as noted above we have reproduced this and it will be corrected with the next update, coming soon. For now if you use the Define Reference Plane tool, that will save a plane in your palette and avoid the crash until the correction can be released. Link to comment Share on other sites More sharing options...
3dworks Posted July 14, 2016 Share Posted July 14, 2016 good to find this thread! confirmed to crash here as well! OSX 10.10.5. Link to comment Share on other sites More sharing options...
jsiggia Posted August 13, 2016 Share Posted August 13, 2016 This bug just bit me again, anything soon? Thanks, Joe Link to comment Share on other sites More sharing options...
Tech Posted August 15, 2016 Share Posted August 15, 2016 Hi Joe, Yes, we should have an update released soon that will address this. Link to comment Share on other sites More sharing options...
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