pointer Posted October 9, 2015 Share Posted October 9, 2015 Hi support, At first we thought this was tied down to one model, but we are getting the same issue across a number of projects (and machines) and we think it is related to 8.5Pro. We are getting repeat crashes which happen when we are hitting save, we get the warning that the model has high levels of ghosted operands and the option to keep them in the model or not. Whichever option we chose FormZ hangs up and stops responding. This is quite frustrating because we lose the work we have done in between saving. It does not happen every single time we save which is equally frustrating because we cannot always replicate the issue. I normally run FormZ with the following options GHOST OPERANDS APPLY TO ALL OPERANDS Do you have any suggestions to try? Link to comment Share on other sites More sharing options...
Tech Posted October 9, 2015 Share Posted October 9, 2015 Hi Pointer, Yes, we have seen this occur as a result of a corrupted installation. Do you have virus detection software on your computer, and if so, did you remember to disable this when installing? If you are not sure, if you Uninstall formZ, Disable Virus Detection, and Reinstall formZ once more, does that fix it for you? Link to comment Share on other sites More sharing options...
pointer Posted October 9, 2015 Author Share Posted October 9, 2015 Hi Support, Interesting. I will certainly try this on Monday am. So far we have had this on two out of three of our seats so this could well be the issue. Thanks for the prompt response, I will post back if this fixes the problem. Link to comment Share on other sites More sharing options...
Tech Posted October 9, 2015 Share Posted October 9, 2015 Another thing to try is to copy the formZ 8.5 Pro 64 folder from the computer where it is working into the formZ 8 folder of the computer that is not (and delete or rename the "bad" one first). Or you could download a "clean" download from here: www.formz.com/update Link to comment Share on other sites More sharing options...
pointer Posted October 12, 2015 Author Share Posted October 12, 2015 Just an update: I downloaded a "Clean" install as suggested by support above. I have been working all day without a crash, so it looks like this may have solved the issue. Many thanks. Link to comment Share on other sites More sharing options...
Tech Posted October 12, 2015 Share Posted October 12, 2015 Hi Pointer, Great, glad this is working properly for you now that you have a clean install! Link to comment Share on other sites More sharing options...
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