DMclean Posted August 29, 2015 Share Posted August 29, 2015 I've had a series of crashes recently which trying to sort out some export problems with 8.5 (Release version) and with 8.02. With previous versions restarting usually brought up the dialog stating formZ had crashed and do I want to send a crash report. I no longer get that dialog with 8.5 though I do get it with 8.0.2 I remember seeing someone else had mentioned this during the beta's and just assumed it would likely get fixed. Coincidentally, I also never get the "Getting Started" dialog, even though I have invoked it from Help and have the Show This at Startup box checked. I liked the visual Recent Files that it had and miss that. Doug MacPro 5,1 Yosemite 10.10.5 Link to comment Share on other sites More sharing options...
3dworks Posted August 31, 2015 Share Posted August 31, 2015 about automatic crash reports, i am having same issue here, stopped with last beta and still not there with release version. on the other side, "getting started" works here. Link to comment Share on other sites More sharing options...
diedel Posted August 31, 2015 Share Posted August 31, 2015 I've had a series of crashes recently which trying to sort out some export problems with 8.5 (Release version) and with 8.02. With previous versions restarting usually brought up the dialog stating formZ had crashed and do I want to send a crash report. I no longer get that dialog with 8.5 though I do get it with 8.0.2 I remember seeing someone else had mentioned this during the beta's and just assumed it would likely get fixed. Coincidentally, I also never get the "Getting Started" dialog, even though I have invoked it from Help and have the Show This at Startup box checked. I liked the visual Recent Files that it had and miss that. Doug MacPro 5,1 Yosemite 10.10.5 about automatic crash reports, i am having same issue here, stopped with last beta and still not there with release version. on the other side, "getting started" works here. I can confirm that, too. Link to comment Share on other sites More sharing options...
Tech Posted August 31, 2015 Share Posted August 31, 2015 Hi Gentlemen, The Crash Reporter is still working in general, but there may be a specific crash that is not automatically sending -- or there may be a change to the mail configuration that is preventing it from working. If you are able to reproduce a crash where the Reporter does not automatically generate a report, please send a file where you can reproduce it and the steps so we can investigate both the crash, and the report. Doug, We have verified that the Getting Started window may not appear after choosing Help: Getting Started: Show At Startup. Thanks for your report, we will get this corrected. Link to comment Share on other sites More sharing options...
DMclean Posted August 31, 2015 Author Share Posted August 31, 2015 I uploaded a file to the Ftp site on Friday. It was producing a crash in both 8.5 and 8.0.2. when attempting to export an OBJ. I twas consistent, and did invoke the crash report on 8.0.2 but not in 8.5. There was a beginning of an email exchange with Paul, so he probably knows where the file is. Thanks, Doug Link to comment Share on other sites More sharing options...
Tech Posted August 31, 2015 Share Posted August 31, 2015 Hi Doug, Yes, we have verified that this crash does not automatically report itself. Thanks for your report, we will get this corrected. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.