Andre Conlledo Posted August 28, 2015 Share Posted August 28, 2015 I can't export images from formZ8.5 (build 9647). On new projects when I do so the exported image only shows empty space and/or the wire frame of selected faces. formZ8.5 crashes if I attempt to export an image of a model generated with formZ8 even if I already opened the file and saved it again using formZ8.5. Please watch this VIDEO. This video is unlisted. Computer info: Intel® Core i7-2600K CPU @ 3.40GHz + 16GB RAM NVIDIA GeForce GTX 570 Rev. 2 (Driver 3560) Microsoft Windows 10 (10.0) (Build 10240) DirectX Version 12.0 Link to comment Share on other sites More sharing options...
rob Posted August 29, 2015 Share Posted August 29, 2015 Works fine for me. Update or uninstall / reinstall your video driver? Link to comment Share on other sites More sharing options...
Andre Conlledo Posted August 30, 2015 Author Share Posted August 30, 2015 Thanks for the tip Rob! I just performed a clean install of the driver and it didn't do anything for me. I still have the exact same problem. I can use formZ 8 to export images so I think it's got to be something with formZ 8.5. Link to comment Share on other sites More sharing options...
Andre Conlledo Posted August 30, 2015 Author Share Posted August 30, 2015 I just performed another clean install of my drivers following this guide. Nada. Still have the same issue. Please help! I'll attach the dump file created by formZ when it crashes. zdump_a2_b9647_08_30_2015_17_29_17.zip Link to comment Share on other sites More sharing options...
Tech Posted August 31, 2015 Share Posted August 31, 2015 Hi Andre, This is working fine for us with a similar system setup. Are you using this driver? http://www.geforce.com/drivers/results/90500 And if not, does that help? Link to comment Share on other sites More sharing options...
Andre Conlledo Posted August 31, 2015 Author Share Posted August 31, 2015 I just downloaded and installed that driver (not a clean install just an update). It didn't make any difference. Link to comment Share on other sites More sharing options...
Tech Posted August 31, 2015 Share Posted August 31, 2015 Hi Andre, We have been testing further and found a computer on which we can reproduce this. We will investigate this further and report back... Link to comment Share on other sites More sharing options...
Andre Conlledo Posted September 2, 2015 Author Share Posted September 2, 2015 Hi Andre, We have been testing further and found a computer on which we can reproduce this. We will investigate this further and report back... Hello formZ, did you find a solution? Is there anything I can help with? I'm using formZ 8 to export images but every now and then I forget about this bug and try to export images on formZ 8.5 crashing and loosing unsaved data. Link to comment Share on other sites More sharing options...
Tech Posted September 2, 2015 Share Posted September 2, 2015 Hi Andre Yes, we are working on a solution for that which will be included with the first update for 8.5, coming soon. Link to comment Share on other sites More sharing options...
Tech Posted September 10, 2015 Share Posted September 10, 2015 Hi Andre et al, We now have a solution for the Export Image issue on certain Windows computers. If you would like to try / test the solution, please send an email to support@formz.com and we can give you a link to download it. Link to comment Share on other sites More sharing options...
Andre Conlledo Posted September 10, 2015 Author Share Posted September 10, 2015 Thanks! I'd love to try it out. I'll send an email immediately. Link to comment Share on other sites More sharing options...
rob Posted September 11, 2015 Share Posted September 11, 2015 Nice, that worked on one computer where we had the problem. Thanks! Link to comment Share on other sites More sharing options...
Tech Posted September 11, 2015 Share Posted September 11, 2015 Great, good to hear. We will be releasing an update for this soon. If anyone else wants to try the "test" version, just let us know. Link to comment Share on other sites More sharing options...
Andre Conlledo Posted September 11, 2015 Author Share Posted September 11, 2015 It works! Thank you formZ! Link to comment Share on other sites More sharing options...
Tech Posted September 21, 2015 Share Posted September 21, 2015 Hi Andre et al, The final release for the Export Image -- and other issues is now available here: http://forums.formz....ate-released/ Thanks again for bringing this to our attention. Link to comment Share on other sites More sharing options...
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