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pointer

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Posts posted by pointer


  1. 4 hours ago, Tech said:

    It's possible your Windows machine is missing libraries. Try downloading and installing the following Microsoft redistributables:

    https://www.microsoft.com/en-us/download/details.aspx?id=40784

    https://www.microsoft.com/en-us/download/details.aspx?id=48145 

    If during the installation Microsoft tells you that you'll need to uninstall a newer service pack or that a newer service pack exists, skip that installer.

    I will give this a whirl and post back here. Thanks.

    UPDATE - This solved the issue straight away! thank you Tech!


  2. On 12/9/2020 at 3:46 PM, Tech said:

    It is installing into the proper location: "/Applications/formZ 9/plugins". It is should not be moved to  "/Applications/formZ 9/FormZ 9.0 pro/plugins". If you do this it may get removed or interfere with future updates of form•Z itself.

    The problem is likely that /Applications/formZ 9/plugins is missing from the plugins search paths on your machine. This path should get added automatically. You can check the plugin paths in Extensions->Extensions Manager->Search Paths If its missing from the list, you can add it with the "+" at the bottom . If the path is in the list, be sure it has is active (check mark.) We tested this process here on a clean installation and the /Applications/formZ 9/plugins path was properly added to the plugins search paths so we are puzzled as to why it is missing on your machine. 

    Note you that can also reset the plugin search paths by removing the file "formZ Previous9.fpo" from the /Users/<user name>/Library/Preferences/autodessys/formZ 9.0 pro folder (\Users\<user name>\AppData\Roaming\autodessys\formZ 9.0 pro directory on Windows). Note that this will remove any custom paths that you may have added.

    Hi Tech, I am having issues with this too. I have tried the above and clean uninstall and re-install and no options are showing up in the FormZ export options list.  I am on Windows 10 Pro, version 20H2.  FormZ 9.1 Build A399.  Any other ideas to try?  Is anyone else having this issue?

    Thanks


  3. I'm having issues with 8.6.2 (build 10099).  If I navigate to a palette after working on some modelling elements, I cannot scroll up or down within the palette dock, sometimes even after clicking with the left mouse button.  To get around this I have to click with the palette dock with a scroll wheel click.  Is anyone else having this issue?


  4. Resolved.  Thanks to Jaakko on the other thread as follows:

     

    I had same "Could not obtain VRay license" error. What I did was

    1. I uninstalled both V-Ray and License Server
    2. downloaded latest "vrlservice", link from Chaosgroup email, and installed
    3. installed V-Ray

    After this it worked fine. I think it has something to do with earlier installs which get messed up.
    Hope this helps.


  5. ^ I am experiencing exactly the same issue.  I've posted the below in another thread:

     

    Great to see the releases today. 

    I've followed the install to the letter but within FormZ I am getting the following warning 'Could not obtain VRay license'.  I've logged into the Chaos Group License server and I can see that our two licenses are checked but not engaged.  

    If I check the notifications section I have two entries, 1) vrlservice stopped and 2) dongle subsystem unavailable (connect ECONNREFUSED)

    Can anyone help out? I have tried restarting and also uninstalling and reinstalling the V-Ray license server too.

    Thanks

     

  6. Hi All,

    Great to see the releases today. 

    I've followed the install to the letter but within FormZ I am getting the following warning 'Could not obtain VRay license'.  I've logged into the Chaos Group License server and I can see that our two licenses are checked but not engaged.  

    If I check the notifications section I have two entries, 1) vrlservice stopped and 2) dongle subsystem unavailable (connect ECONNREFUSED)

    Can anyone help out? I have tried restarting and also uninstalling and reinstalling the V-Ray license server too.

    Thanks


  7. I've had this issue happening to me for a while now (on V4 and V4.1) and I cannot work out if it's a setting or something I am doing wrong. 

    I set off multiple renders one after the other, leave them for the same amount of time, same settings etc and I end up with some of them reaching a good standard (e.g SL 17) and some still on SL6 etc.

     

    Is this my PC prioritising certain renders over others? Certian view points requiring longer to reach the same SL, Or am I just doing something wrong? I don't seem to recall this happening before, but maybe I'm wrong.

     

    Thanks


  8. To add to above.

     

    I am now back on FormZ 8.5.6 Pro with Maxwell V3 3.2.1.5 and Maxwell Plug in 3.1.1.6. This set up works absolutely fine.  If I add Maxwell plug in version 3.2.1.7 back in, FormZ will freeze on start up unless I rename the app date file etc and then it will only run for a limited time before I get another crash.

     

    Surely there must be a conflict between the two?  I really need to solve this, especially as I have just purchased a seat of Maxwell V4 which I cannot use!, your help is very much appreciated Pylon.


  9. Hi Pylon,

    I don't have another workstation to switch to at the moment.  So I am going to jump back to V3 and the earlier plug in so that I can continue to work ( I will have to reload these on my machine).

    Yesterday afternoon I completed a fresh installation of FormZ 8.5.6 Pro and Maxwell V4 on my machine.  This worked for a couple of hours and this morning I cannot open any model, or indeed a blank 'new' model.  FormZ hangs up on start up and freezes again. Again, I remove Maxwell from the plug in folder and it starts up fine. 

    I will send you my old template file, which I have been using for years.  I don't have a particular project to send to you, the issue is happening on every project and each time I try an open FormZ!  Not great.


  10. I've been having the same issue as Andyb above using:

     

    FormZ 8.5.6 Pro with Maxwell V3 3.2.1.5.  

    I also have the Maxwell Plug in 3.2.1.7

     

    And now with:

    FormZ 8.5.6 Pro

    Maxwell V4

     

    FormZ on startup and also whilst switching between open projects 'freezes up' and I have to force quit.  Nothing functions and it appears as per Andy's screen shot above (some of the palettes are ghosted).

     

    I have been posting in the Maxwell thread because when I remove the maxwell folder from the FormZ plug in folder it opens fine, the problem first appeared when I updated the Maxwell v3 plug in to the latest one so that I could use the Maxwell resources again.  

     

    I have upgraded to V4 and have just had the same issue.  It ran OK for 30mins or so and then I switched between two projects and it froze again.

    The only way I can get FormZ to be stable is by 1) removing the Maxwell Plug In folder or 2) Renaming the app data file as you describe (a temporary fix it appears).

     

     


  11. UPDATE - 

     

    I am again getting strange hang ups/freezing and crashes on start up with FormZ, I've isolated this back to the Maxwell Plugin folder again.  If I remove the plug in, FormZ starts up with no problem and runs OK.

     

    I am using as before: FormZ 8.5.6 with Maxwell V3 3.2.1.5.  I also have the Maxwell Plug in 3.2.1.7.  I only updated my extremely stable set up to enable me to utilise the online resource materials and now I cannot open my work from the past week to work on! If I backdate the plug in to the earlier version the set up works fine BUT all of the latest materials do not work!

     

    Any further suggestions Pylon?  


  12. Hi Andre,  Yes, my colleague is running the exact same set up as me (same PC and 2 x screens etc). I just copied his pref file, then used that as a base to get mine back to where I used to have it. There are still a few issues with some palettes but this is what I am used to.  The Input palette was my main concern and this is now OK. 


  13. I found a work around this morning, the Input palette now displays the full information as you can see below.  I started up using a set of preferences from a colleague's machine, this partially restored the length of the palette.  After this I adjusted my various settings and preferences to my regular set up and hey presto the input palette is back to normal.

    post-261-0-61465400-1484904762_thumb.jpg


  14. Hi Tech,

     

    Sorry if I am not explaining myself very clearly.  The palette cuts of the 'Width' input.  Therefore I cannot see what dimension I am entering or snapping to! it only displays the word 'width' and then cuts the numeric entry off.  I cannot tab across etc to see the input.

     

    I use this all the time, it was OK until I reset the preferences this morning.  I will try and take a shot of this to help explain.


  15. Hi tech,

     

    You describe what I would normally expect to happen, unfortunately it is not working like this for me.  It did previous to me re-setting FormZ to the basic preferences this morning.

     

    When I start an operation such as drawing a rectangle etc Length appears OK and I can see the word 'width' but beyond that I cannot extend the palette far enough to see the digits!  I have even tried reducing the number of trailing zeros in the hope that I can expand the width of the palette.

     

    There are also display issues with other palettes, e.g Display Tools,Navigation Tools etc.  I cannot enlarge any of these enough to display their full content, which I can live with as I don't really use them.  But the Input palette is critical to my workflow.

     

    Thanks

     


  16. Hi Tech,

     

    I run FormZ Pro 8.5.6 on a PC running Windows 8.1 Pro.

     

    I have two monitors, a 4k one as my main work monitor running at 3840 x 2160 and another at 2560 x 1440.  I have used this setup since August 2015 with no real problems.  At first it took some time to adjust FormZ to the 4k screen and set everything up so that text was legible etc. We have three workstations set up like this.  We had to disable display scaling on high DPI settings to get it to work OK.

     

    I think I have tried all my usual 'go-to' methods to get around this issue, but I just cannot seem to get the Input palette to extend!  Hopefully a screen grab is below:

     

    post-261-0-45921800-1484833151_thumb.jpg

     

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