beyondyong Posted January 2, 2015 Share Posted January 2, 2015 why my formz 8.0,1 material library cannot show the material? Link to comment Share on other sites More sharing options...
Tech Posted January 2, 2015 Share Posted January 2, 2015 Because you did not follow the instructions on the Update page: (See the highlighted sections in the images above.) Link to comment Share on other sites More sharing options...
beyondyong Posted January 2, 2015 Author Share Posted January 2, 2015 still cannot. Link to comment Share on other sites More sharing options...
Tech Posted January 2, 2015 Share Posted January 2, 2015 Dear Beyond,Your formZ v8 folder structure needs to be maintained as it was when you downloaded it from our site:If you do not have these folders, and can't find them from your original download, you can download everything again from the original download link that was sent to you along with your registration codes (or trial download email). Link to comment Share on other sites More sharing options...
beyondyong Posted January 2, 2015 Author Share Posted January 2, 2015 why i don't have i just download last night. where to download full version? Link to comment Share on other sites More sharing options...
beyondyong Posted January 2, 2015 Author Share Posted January 2, 2015 i just got this link to download. Link to comment Share on other sites More sharing options...
Tech Posted January 2, 2015 Share Posted January 2, 2015 Dear Beyond, Please delete everything you have installed and reinstall once more. Does that fix it for you? Link to comment Share on other sites More sharing options...
beyondyong Posted January 2, 2015 Author Share Posted January 2, 2015 formz 7 need to delete or not? Link to comment Share on other sites More sharing options...
Tech Posted January 2, 2015 Share Posted January 2, 2015 Only delete what is not working as you would like. Link to comment Share on other sites More sharing options...
beyondyong Posted January 2, 2015 Author Share Posted January 2, 2015 i try to download again, and also try to reinstall again, only got one folder. Link to comment Share on other sites More sharing options...
Tech Posted January 2, 2015 Share Posted January 2, 2015 Right. And all the other folders will be inside there... Link to comment Share on other sites More sharing options...
beyondyong Posted January 2, 2015 Author Share Posted January 2, 2015 only this. and the material also cannot show out. Link to comment Share on other sites More sharing options...
Tech Posted January 2, 2015 Share Posted January 2, 2015 Dear Beyond, This is what you get when you run the Install_formZ_8_Pro_64.exe? If you are not running that installer, please do. Link to comment Share on other sites More sharing options...
beyondyong Posted January 3, 2015 Author Share Posted January 3, 2015 i run same with your image. Link to comment Share on other sites More sharing options...
rob Posted January 3, 2015 Share Posted January 3, 2015 Perhaps you can have someone help you? Everything gets installed including what Tech shows above when I run the installer. Link to comment Share on other sites More sharing options...
beyondyong Posted January 3, 2015 Author Share Posted January 3, 2015 i also don't know why, in formz 8.0 folder only got this folder, other folder don't have. may i know why? please help. Link to comment Share on other sites More sharing options...
beyondyong Posted January 4, 2015 Author Share Posted January 4, 2015 i find the reason already. Is because i change the install location D drive, the formz 8 folder go to d drive, and other folder go to c drive. maybe this is bug also. Link to comment Share on other sites More sharing options...
Tech Posted January 5, 2015 Share Posted January 5, 2015 Hi Beyond, We have found a computer on which we can reproduce this issue when choosing a secondary hard drive for installation. Thanks for your report, we will get this corrected. Link to comment Share on other sites More sharing options...
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