Clarissa Posted July 29, 2016 Share Posted July 29, 2016 Silly question. Is there a guide or steps showing how to transfer files to the viewer thru 1) air drop, 2) google drive, 3) itune? Thanks. Clarissa Link to comment Share on other sites More sharing options...
Tech Posted July 31, 2016 Share Posted July 31, 2016 Hi Clarissa, Have you checked out the links at the bottom of this page for More Info and Video? http://www.formz.com/support/ipad/mobile_viewer.html (Specifically this link: http://www.formz.com/support/ipad/ipad_app2.html ) Link to comment Share on other sites More sharing options...
Clarissa Posted August 11, 2016 Author Share Posted August 11, 2016 Yes, we still have some troubles. We uploaded to google drive (just the form Z file) and saw it on the list, but it was greyed out. I will try the airdrop later. Link to comment Share on other sites More sharing options...
Clarissa Posted August 30, 2016 Author Share Posted August 30, 2016 ok I got the FormZ file into the app thru Airdrop. But how do I bring in texture maps? I tries zip, that didnt work. Do I need to drag and drop all the maps? Link to comment Share on other sites More sharing options...
Tech Posted August 30, 2016 Share Posted August 30, 2016 Hi Clarissa, You don't need to include the texture file, but you do need to embed them in the file (which is the default). To do this, open the project, go to the File Menu: Project Settings: Project Files tab and make sure that Keep Textures is checked. And for a smaller file, make sure the Texture Compression is set to JPG. Does that do what you want? Link to comment Share on other sites More sharing options...
Clarissa Posted September 7, 2016 Author Share Posted September 7, 2016 Thanks ZTech. I tested it again, the maps show up in a thumbnail view of the file in the app but once it loads they don’t show. Link to comment Share on other sites More sharing options...
Tech Posted September 7, 2016 Share Posted September 7, 2016 Hi Clarissa, Do you have the File Menu: Project Settings: Project Files: Keep Textures option checked? Link to comment Share on other sites More sharing options...
AHDD Designer Posted October 7, 2016 Share Posted October 7, 2016 Di I have to save the Form.Z file in a special way? I have placed a model of a chair on my Google-Drive. But the file is grayed out - I can not open it… Here is the file: https://drive.google.com/file/d/0B8koYc7VxbH0WjkwcGlrVzJCZ1k/view?usp=sharing Thanks for your help. Link to comment Share on other sites More sharing options...
Tech Posted October 7, 2016 Share Posted October 7, 2016 Hi Theo, Per our link in our first reply above: http://www.formz.com/support/ipad/ipad_app2.html Google Drive may cause issues on some computers. Please try one of the other options if you are having difficulty with this. Also, in the FormZ File Menu: Project Settings: Project Files, make sure that the Keep Textures option is checked (and set to JPG or whatever you like), and that the File Optimization is set at 33% (closer to Opens Fast). Does that get you going with the viewer? Link to comment Share on other sites More sharing options...
AHDD Designer Posted October 10, 2016 Share Posted October 10, 2016 Dear Tech Thank you for your answer. Unfortunately this does not solve my problem: The Google Drive is the only way, that could work, to pass over some files to discuss with my employer. I have had absolutely no problem with Google Drive so far - so I suppose, the issue is more related to your viewer. Why is there not an option for Dropbox. Why not sending by E-Mail. What a pity, it does not work… Link to comment Share on other sites More sharing options...
Tech Posted October 10, 2016 Share Posted October 10, 2016 Hi Theo, Email should work. Attach a file to an email account that you have access to on the device. When you get the email tap (or double tap) the attachment and it should open in the viewer. Have you tried this and it did not work for you? We have observed the problem you described with Drop Box and Google drive. Neither are recognizing the form•Z file extension (.fmz). We have logged an issue with Apple as the OS manages the connection of files between apps. We know we are notifying the OS properly that we can open .fmz files as Apple mail, iCloud and Airdrop all work. It seems to be an issue with non-Apple services. Hopefully we can get this resolved soon. Link to comment Share on other sites More sharing options...
Alan Cooper Posted November 5, 2016 Share Posted November 5, 2016 Yesterday an Ipad Air2 arrived which I've purchased primarily for this app, otherwise I would have got an Android. Unfortunately, I can't view my FZ files with it. Hopefully there will be a way. The closest I've got is attaching an FZ model by gmail from my windows 7 pc, I am using the Gmail app on the IPad. I long press or double click on the attachment, but all I see is the file name and the words FormZ Project File and file size in the middle of a slightly darkened screen. Does it only work if it was saved from an Apple computer? Is there a converter if that is so? Link to comment Share on other sites More sharing options...
Tech Posted November 5, 2016 Share Posted November 5, 2016 Hi Alan, There should not be any issues with files created on a PC. If you save the file to the iPad and try to open it with the viewer, does that help? Link to comment Share on other sites More sharing options...
Alan Cooper Posted November 7, 2016 Share Posted November 7, 2016 As I mentioned in another thread, I was successful by accessing the file in dropbox, and selecting 'export' which brought up options of where to export it to, I chose FormZ Viewer App and hey presto, it opened it. Link to comment Share on other sites More sharing options...
R2D2 Posted November 8, 2016 Share Posted November 8, 2016 I just installed it and it seems to work great so far. As for how to get the files "in" (and we have an iPad pro that multiple users share) without all the apple-cloud-id hassle we just created a download link from webserver and then the files open directly from safari into the FZ mobile folder - that worked really well. Thanks (...and 10€ well spent in my case... :-) Link to comment Share on other sites More sharing options...
Alan Cooper Posted November 9, 2016 Share Posted November 9, 2016 As I mentioned in another thread, I was successful by accessing the file in dropbox, and selecting 'export' which brought up options of where to export it to, I chose FormZ Viewer App and hey presto, it opened it. Since doing that, I am now able to email FZ files to myself, (which is working fine now from gmail to gmail without zipping first) and the formZ viewer is an option offered by airdrop. I think the export method may have been required first of all to get the IPad to recognise the FZ viewer app's association to the file type. Link to comment Share on other sites More sharing options...
arayaz Posted March 28, 2017 Share Posted March 28, 2017 Textures stoped showing up in the mobile viewer. I have checked "Keep Textures" and set file optimization to 33% under Project Settings but it still doesn't work. Created a test file with only a cube and a texture from the default library with no luck. Funny thing is it was working fine a few weeks ago! Older files still have their textures. Link to comment Share on other sites More sharing options...
Tech Posted March 29, 2017 Share Posted March 29, 2017 Hi Arayaz, To be clear, if you if you load older files into the Viewer it is working properly, but if you create a new file then the textures are not showing up, correct? Link to comment Share on other sites More sharing options...
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