-andrew- Posted March 29, 2015 Share Posted March 29, 2015 I've just purchased Maxwell... just installed, fired it up, and tried Maxwell as the display, but I get this error... I can't read the bottom because the text is cut off and the alert box is not resizable. Any ideas? Thanks, Andrew Link to comment Share on other sites More sharing options...
-andrew- Posted March 29, 2015 Author Share Posted March 29, 2015 How do I upload my working file? Link to comment Share on other sites More sharing options...
Tech Posted March 30, 2015 Share Posted March 30, 2015 Hi Andrew, Do you have write permission to the MXS location -- and if you are on a Mac, does Repairing Permissions help? Click the More Reply Option button below on the right to upload a JPG or ZIP file, or you can email formZ related files to support@formz.com, or Maxwell Plugin related files to: Link to comment Share on other sites More sharing options...
pylon Posted March 30, 2015 Share Posted March 30, 2015 Hi Andrew, The plugin has a nice feature, called the Log, which allows your to diagnose most rendering issues. AFTER attempting to render, select Extensions > Maxwell Render > Log. If there are errors in the attempted render, they will be listed and highlighted. If the Log does not help, please post a simple file which exhibits the problem. Link to comment Share on other sites More sharing options...
-andrew- Posted March 30, 2015 Author Share Posted March 30, 2015 Hi Everyone! thanks for your help - this is installed on my home computer, so I'll try it out tonight. cheers Andrew Link to comment Share on other sites More sharing options...
-andrew- Posted March 30, 2015 Author Share Posted March 30, 2015 Here's the file! thanks, Andrew master bath final dimensions.fmz.zip Link to comment Share on other sites More sharing options...
-andrew- Posted March 30, 2015 Author Share Posted March 30, 2015 Ok... and here's the log. Not sure what to do from here... ===========================================Index Severity Context Tag Data 0 Info Context Instance Exporter 1 Info System Time Mon Mar 30 18:54:38 2015 2 Info System OS OS X Mach-O 10.10.2 Intel x86 64 3 Info Host Name form•Z® 4 Info Host Version v 8.0.2 (Build 9413) 5 Info Host Path /Applications/formZ 8/formZ 8 Pro/Support/ 6 Info Plugin Name Maxwell for formZ 7 Info Plugin Version 3.1.0.4 8 Info Plugin Platform OSX 9 Info Plugin Path /Applications/formZ 8/formZ 8 Pro/Plugins/Maxwell/MaxwellRender.fzp 10 Info Maxwell Engine Version 3.1.0.0 11 Info Maxwell SDK Version 3.1.0.0.62 12 Info Maxwell License Learning License 13 Info Maxwell License Perpetual License 14 Info Maxwell License Valid 15 Info Extensions Grass Loaded 16 Info Extensions Scatter Loaded 17 Info Extensions Volumetric Loaded 18 Info Extensions Sea Loaded 19 Info Extensions Wireframe Loaded 20 Info Project Open Projects 2 21 Info Project Name master bath final dimensions.fmz 22 Info Project Path /Users/Andrew/Desktop/3d/Master Bathroom/master bath final dimensions.fmz 23 Info Window Scene Windex 3 24 Info Window Tiles No 25 Info Export Output Mode Automatic 26 Info Export Output MXS /Users/Andrew/Desktop/3d/Master Bathroom/master bath final dimensions noview Maxwell/master bath final dimensions noview 1.mxs 27 Info Export Output MXI /Users/Andrew/Desktop/3d/Master Bathroom/master bath final dimensions noview Maxwell/master bath final dimensions noview 1.mxi 28 Info Export Output Image /Users/Andrew/Desktop/3d/Master Bathroom/master bath final dimensions noview Maxwell/master bath final dimensions noview 1.png 29 Info Fire Setting Fire Enabled No 30 Info Fire Setting Time Max 60 31 Info Fire Setting SL 18 32 Info Fire Setting Threads 0 33 Info Fire Setting Port Scale Yes 34 Info Fire Setting Max Pixels 720 35 Info Fire Palette Viewport X 449 36 Info Fire Palette Viewport Y 313 37 Info Shaded Bitmaps Search Rsrcmngr Yes 38 Info Shaded Bitmaps Allow Embed Export Yes 39 Notice Resource Mngr Library Entry ENB:1 LCK:1 MXM:1 IMG:1 IOR:1 HDR:1 IES:1 /Users/Andrew/Desktop/3d/Master Bathroom/Resources/ 40 Notice Translator Create Material 'Default Color' 41 Notice Translator Create Material '<LightGray>' 42 Notice Translator Create Material 'Material 1' 43 *ERROR* EditObjectAttributes Object: Object 1[ERR] 44 *ERROR* EditObjectAttributes Object: Object 2[ERR] 45 *ERROR* EditObjectAttributes Object: Object 3 2[ERR] 46 *ERROR* EditObjectAttributes Object: Object 4 2[ERR] 47 *ERROR* EditObjectAttributes Object: Object 5 2[ERR] 48 *ERROR* EditObjectAttributes Object: Object 6 2[ERR] 49 *ERROR* EditObjectAttributes Object: Object 7 2[ERR] 50 Notice Translator Create Material 'Material 20' 51 Notice Material Translator Shaded Color Map Bump bitmap used in material 'Material 20' exists in memory only (may be procedural); Will attempt to export to disk. 52 Notice Material Translator Export Embedded Bitmap Bump bitmap used in material 'Material 20' not found; Writing 'Material 20_bump.png' to disk. 53 Info Translator Translate Time 0 seconds 54 Info Translator Dependency /Users/Andrew/Desktop/3d/Master Bathroom/master bath final dimensions noview Maxwell/master bath final dimensions noview 1 Embedded Textures/Material 20_bump.png Link to comment Share on other sites More sharing options...
Tech Posted March 31, 2015 Share Posted March 31, 2015 Andrew, Most likely Pylon or other Maxwell experts can give you more detailed advice, but this is the part you should focus on: 43 *ERROR* EditObjectAttributes Object: Object 1[ERR] 44 *ERROR* EditObjectAttributes Object: Object 2[ERR] 45 *ERROR* EditObjectAttributes Object: Object 3 2[ERR] 46 *ERROR* EditObjectAttributes Object: Object 4 2[ERR] 47 *ERROR* EditObjectAttributes Object: Object 5 2[ERR] 48 *ERROR* EditObjectAttributes Object: Object 6 2[ERR] 49 *ERROR* EditObjectAttributes Object: Object 7 2[ERR] Do you have all the necessary maps for the materials for these objects, and are you either using Shaded or Maxwell (and not RenderZone) Materials for these objects? Link to comment Share on other sites More sharing options...
-andrew- Posted March 31, 2015 Author Share Posted March 31, 2015 Hi - yeah, saw those.... No textures have been changed or applied - the objects are all whatever the default material is (Shaded I guess?). That said, I did experiment a little be redefining the default as a basic Maxwell texture. Fire still seemed to work fine, but I got the same error when trying to change the display to Maxwell. Thanks! Andrew Link to comment Share on other sites More sharing options...
pylon Posted March 31, 2015 Share Posted March 31, 2015 The objects causing the error were most likely imported from Sketchup. Sometimes Sketchup objects come into formZ with bad texture UVs; this is most likely the issue here. Try using formZ's 'Map Texture' tool on the objects to fix the problem. You can use formZ's Select by Criteria palette and search for objects with [ERR] in their names. If that does not work, ghost the objects so they are not considered by the plugin. Link to comment Share on other sites More sharing options...
-andrew- Posted March 31, 2015 Author Share Posted March 31, 2015 I'll try it! Thanks! Is there a "best practice" for using imported SU elements? I'm not familiar with the process yet, and not sure if there's a way to identify potential issues. Also thanks for the ghosting tip, I guess that's a pretty good way to find a culprit. cheers Andrew Link to comment Share on other sites More sharing options...
pylon Posted March 31, 2015 Share Posted March 31, 2015 Re: best practices, just use the Map Textures tool on the offending objects. If you can post your formZ file before you fix the objects, it would be very helpful. We are trying to find a way to fix this automatically, but need examples of bad sketchup geometry in formZ to test with. Link to comment Share on other sites More sharing options...
-andrew- Posted March 31, 2015 Author Share Posted March 31, 2015 Re: best practices, just use the Map Textures tool on the offending objects. If you can post your formZ file before you fix the objects, it would be very helpful. We are trying to find a way to fix this automatically, but need examples of bad sketchup geometry in formZ to test with. AH... It's up there ^ ^ ^ (post 6) Link to comment Share on other sites More sharing options...
-andrew- Posted March 31, 2015 Author Share Posted March 31, 2015 Ok! The ketchup items (one of them, anyway) seems to have been the culprit - I turned their visibility off, and it Display > Maxwell Render worked as expected! By the way, autocorrect changed "SketchUp" to "ketchup" so I left it alone. thanks, Andrew Link to comment Share on other sites More sharing options...
pylon Posted May 26, 2015 Share Posted May 26, 2015 Andrew, Handling of geometry imported from sketchup has been improved in Maxwell for formZ 3.1.1.3. Please try your original file with this new version, and see if it corrects the problem: http://forums.formz.com/index.php?/topic/2341-maxwell-beta-available-3113/ Link to comment Share on other sites More sharing options...
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