Du_man Posted February 28, 2015 Share Posted February 28, 2015 Can anyone tell me why I no longer can import sketchup models into FormZ 8? I was able to import this morning as normal...... but as I was working this afternoon, I tried to import, but now I can't see the files as available and when I force the import, I get nothing in my new file. Did I corrupt something? Link to comment Share on other sites More sharing options...
rob Posted February 28, 2015 Share Posted February 28, 2015 Get 802 from here? www.formz.com/update Link to comment Share on other sites More sharing options...
Du_man Posted February 28, 2015 Author Share Posted February 28, 2015 I do have 8.02....which makes it weird Link to comment Share on other sites More sharing options...
rob Posted March 1, 2015 Share Posted March 1, 2015 Did you download from the link I posted and try that version? Link to comment Share on other sites More sharing options...
Tech Posted March 2, 2015 Share Posted March 2, 2015 Hi Derek, If you have not done so already, try downloading a fresh copy of formZ from the link Rob provides. If that does not solve it, check your Extensions Menu: Extensions Manager, scroll to the bottom, and verify that the SKP Plugin has not been turned off. If that's not it, try resetting your preferences by Quitting formZ, and renaming the autodessys folder. (Just add an X to the end of the name of the folder.) On a Mac, click on the Desktop, click on the Go Menu, hold down the Option key, choose the Library folder that appears below HOME, then go to Library: Preferences: On Windows, this is located in C:\users\[uSER]\AppData\Roaming\ If you have any further trouble, please send the .SKP file you are trying to import to us so we can test it here. Link to comment Share on other sites More sharing options...
gtd Posted March 2, 2015 Share Posted March 2, 2015 I am also having periodic troubles importing some sketchup file. Most are fine, but anything sent from one of my colleagues will never open. I am attaching a zip of one of the problem files. I am guessing its a sketchup issue? Turbine.skp.zip Link to comment Share on other sites More sharing options...
Tech Posted March 2, 2015 Share Posted March 2, 2015 Hi GTD, This file is importing fine for us -- here is what we see: What version of formZ are you using, and what happens when you try to import it? Link to comment Share on other sites More sharing options...
gtd Posted March 2, 2015 Share Posted March 2, 2015 8. 0. 2 No progress on menu. nothing opens. Confirmed extension is on, and other sketch up files are opening perfectly. Original sketchup file was created on Mac/using Parallels. Link to comment Share on other sites More sharing options...
gtd Posted March 2, 2015 Share Posted March 2, 2015 Extensions manager: sketchup file translator showing 8.0.0.0 and checked Link to comment Share on other sites More sharing options...
Tech Posted March 2, 2015 Share Posted March 2, 2015 Dear GTD, Did you reset the preferences and download a clean copy of formZ as described above? And if that did / does not fix it, what operating system are you using (and if it is Windows, is it formZ 32 or 64, what video card do you have, and what is the date of its driver)? Link to comment Share on other sites More sharing options...
gtd Posted March 2, 2015 Share Posted March 2, 2015 Mac 10.9.5. Resetting prefs did not help. will try fresh copy later. Link to comment Share on other sites More sharing options...
Tech Posted March 2, 2015 Share Posted March 2, 2015 Ok, let us know if that does not solve it for you... (Does anyone else have any trouble importing this file into v8.0.2 on OS X?) Link to comment Share on other sites More sharing options...
gtd Posted March 2, 2015 Share Posted March 2, 2015 My colleague re-saved his original sketchup files & they now import perfectly into 8.0.2. He is now in the Mac environment not Parallels, so that might have been the culprit --who knows? Link to comment Share on other sites More sharing options...
Tech Posted March 2, 2015 Share Posted March 2, 2015 That should not be it since we were able to import the file you uploaded properly. If you download and import that file again, does the file you uploaded work for you? Link to comment Share on other sites More sharing options...
gtd Posted March 2, 2015 Share Posted March 2, 2015 Very odd, did what you said-- this time the file I originally sent you imported properly after downloading. Link to comment Share on other sites More sharing options...
Smarttec Posted March 3, 2015 Share Posted March 3, 2015 No Problem imports perfectly in 5 seconds... Link to comment Share on other sites More sharing options...
gtd Posted March 3, 2015 Share Posted March 3, 2015 I found the cause of this issue. The folder where I was holding the sketchup files had somehow became corrupt Once I took the file out of folder, it opens. The was no unusual characters visible in the folder name. Link to comment Share on other sites More sharing options...
Tech Posted March 3, 2015 Share Posted March 3, 2015 Hi GTD, Well, formZ will regenerate the image files in the folder that contains the file. Perhaps it had bad permissions that was preventing the creation of these files? Link to comment Share on other sites More sharing options...
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